• We reserve the right to refuse exchanges that are shipped after the 7-day grace period expires or items are not in the same condition as you received them in. 
• Items must be returned in an unused, unwashed, and unaltered condition with all original tags still attached and no signs of tampering. Products must also have no marks or stains of any kind. 
• We do not accept the items sent back to us without any written confirmation from our client services team. No exchange would be made in such instances.
• All the exchange requests will be initiated within 24-48 hrs after the shipment has been returned to its origin and has undergone the quality check successfully.
• Exchange is allowed once per order and it is subject to stock availability.